The rate and fee are shown first
You see the reference rate, our fee and the amount your recipient receives before you make payment. It is locked at the moment you accept, and it does not move while the money is in flight.
QuestPay Ltd exists to move money between families cheaply and predictably. A transfer should take minutes to arrange and minutes to collect, and the person at the counter should be able to see exactly what the sender agreed to pay.
Three commitments we can be held to.
You see the reference rate, our fee and the amount your recipient receives before you make payment. It is locked at the moment you accept, and it does not move while the money is in flight.
Every payout happens in person at a staffed Quest Financial Services branch, in 9 cities across Zimbabwe. No recipient has to install an app or open an account to be paid.
We send from the United Kingdom to Zimbabwe, and Quest Financial Services pays out every transfer. One corridor and one payout partner means one set of rules your recipient can rely on.